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Loyalty discounts in MTBIKER and MTHIKER shop
We try to keep prices at MTBIKER shop, MTHIKER Shop and also in our 6 stores at the lowest possible level for all of our customers. We value loyalty, and that's why we offer loyalty discounts to our loyal customers for shopping at our e-shops and stores.
How can I participate?
Every user of MTBIKER.sk, MTHIKER.sk, a customer of MTBIKER shop or customer of one of our stores (if they report their MTBIKER account) is involved in the loyalty system. You don't have to fill out any forms and bring a card with you - all you need to do is give consent while shopping or ordering.
How does it work?
The loyalty system works on the basis of points, which will put you in one of three categories:
| Category | Point range | Discount on selected products1 products | Bike service discount | Notes |
|---|---|---|---|---|
| person Standard | 0 - 249 | 0% | 0% | |
| person Premium | 250 - 999 | 3 - 10% | 15% | |
| person VIP | 1000 or more | 3 - 15% | 25% | + free shipping for orders above 49€2 |
Points are automatically added on for every paid (and not returned) order from the MTBIKER shop or store (in a ratio of 1 point = 1 euro)3 and for rating the purchased products.
The points are valid for 2 years and are recalculated once a day. Your current point status can be found in the section Your orders.
How do I claim my discount?
When you are logged into your account, you can see an icon in the top bar indicating your category, and the prices you see next to every product are already with your sale.
You can count on the same prices while shopping in stores, if you tell your account name to the cashier (the cashier may ask for an ID to confirm identity). If you know beforehand what you want to buy, we recommend making an order via e-shop with the pick-up point in Hrádok/ Bratislava. This way you know the final price in advance and thus speed up the shopping process.
1: Selected products are all available products (excluding gift coupons) where we have room to provide additional discounts. Their list may change over time. The amount of the discount corresponds to our current possibilities.
2: Alternatively, the equivalent in a foreign currency.
3: For purchases in currency other than EUR, points for the order are added according to the current exchange rate.
We reserve the right to change the number of discounts and point ranges without prior notice, especially in the event of abuse of discounts or changes in the market situation.
We reserve the right not to put the customer in the Premium or VIP loyalty category if they have not received valid cash on delivery order in the past.
