Have you purchased a bike from us that you would like to exchange for a new one? At MTBIKER, we are happy to buy it from you. Below you will find out how it works and you can fill out the online form right away.
contact_supportFAQ
- Choose the bike you want to sell to us, fill out the form, and select your preferred store, date, and time for a physical inspection of the bike.
- We will confirm the date and time of the inspection.
- You will bring the bike to the selected store on the agreed date and time, where it will be inspected.
- If we determine that the bike is suitable for buyback, we will offer you a specific buyback price.
- If you agree with the price, you will sign a buyback protocol and receive a gift voucher for your next purchase in the MTBIKER/MTHIKER shop.
- If we determine that the bike is not suitable for buyback, or you do not agree with the offered buyback price, we will cancel the request.
- All bike accessories, warranty card (if you have one) and ID card.