matusranusa | User profile | MTBIKER

Basic information

District: Nové Mesto nad Váhom
Country: Slovakia

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2 days ago

I generally like this store very much (in my opinion, the best store in Slovakia), but I would have one suggestion for improvement regarding communication (hence only three stars in this category). Prioritizing emails over phone calls, in my opinion, costs much more time – both for clients and the store's staff. Of course, I am aware that often email is faster, for example, by sending a photo of the component being addressed, or a more detailed breakdown of the problem, but in the vast majority of cases, a call is a faster form of communication.

Verified customer

3 days ago

I have been shopping at this e-shop for 6 years and I am extremely satisfied. Clear website, reasonable prices, perfect communication, no problem with any complaints or returns, help with product selection, short delivery times...., Well-written articles, reviews, service manuals.... In my opinion, MTBiker can be a role model for other online stores

Verified customer

4 days ago

Absolute satisfaction.

Verified customer

4 days ago

The goods arrived perfectly packaged and exactly as expected. I will definitely not be shopping here for the last time and I can recommend the store to everyone with a clear conscience.

Verified customer

5 days ago

Very solid shop. When I'm looking for something for my bike, it's the first shop I check, and only then the others.

Verified customer

5 days ago

Super fast processing and delivery even a day earlier.

Verified customer

5 days ago

Speed, comprehensiveness of assortment,

Verified customer

6 days ago

Fast delivery, better price than directly from the manufacturer (ere wheels).

Verified customer

6 days ago

I highly recommend it

Verified customer

1 week ago

Fast delivery

Verified customer