Grivel CANDELA

We are the largest cycling portal in the V4 region

MTBIKER is visited by 400 000 of people per month. We have been operating online since 1998 and are verified by tens of thousands of satisfied customers. In 2022, we launched the MTHIKER portal, which aims to become as integral for tourists and nature lovers, as MTBIKER is for cyclists.

1 000 000+ dispatched orders

Since the beginning of the operation of the e-shop, we have dispatched more than 1 000 000 of orders. We are both personally and procedurally prepared to ship your order as quickly as possible and in such a way that you receive exactly what was ordered, on time and without problems.

The widest range of products in Slovakia with a quality guarantee

We offer more than 80 000 products from more than 500 verified manufacturers, of which we have roughly half in stock. We regularly expand the offer with new brands. If you do not like the delivered goods, you can return them within 30 days of delivery without giving a reason and file a complaint within 2 years of purchase.

Amazing stable prices

We try to keep our prices low and competitive with foreign e-shops all year round. In addition, you will find attractive promotions and sales throughout the year. If you find an item in our offer somewhere at a better price than ours, reach out to us, and we will try to match it.

Unique customer service and expert advice

We are available from Monday to Friday from 08:00 to 16:00 via e-mail, chat, phone or in person at our stores. However, we often deal with communication in the evening and on the weekends, if we are not out riding. We all ride bikes or spend our free time in the mountains. Whoever will take care of you will have personal experience with many products and will advise what is suitable for you and your budget - not what we want to sell. Here you will find our contact information.

Fast delivery and in-person pick-up

We ship products in stock on the same day as the order arrives (or the next working day if the order arrives after 12:00) and are delivered on the next working day. For products not in stock, we always inform you about the actual date of shipment. We send orders by courier, for in-person pick-up in our stores or in one of thousands of pick-up points and post offices throughout Slovakia. Here you will find details about delivery options.

Secure shopping and payment methods

Your personal data is safe with us - the order process via the e-shop is secured by an encrypted connection, so it is impossible to eavesdrop. If you pay by credit card, you enter its number on the bank's secure website, and we do not have access to it. In addition to paying by card, you can also pay through your bank's payment gateway, Apple Pay/Google Pay, by bank transfer or cash. Here you will find details about payment options.